View your desktop from anywhere

While being able to access your desktop while you’re outside the office is an option you’ve had for a number of years, it’s only now starting to really take off. This is made possible by companies like VMware who offer products that allow you to virtualize practically your whole business. One particularly useful product, View,…

Details

4 benefits of social customer service

Customer service is one of the most integral parts of the company-client relationship and possibly the only part where a company interacts with customers at all points in the relationship. The modern customer’s becoming technologically adept, and is starting to prefer to interact with companies through social media. As such, the need for social customer…

Details

FBI to pull plug on DNSChanger

The Internet has become one of the most important tools in our personal and professional lives. It’s hard to imagine what life would be like without it. There’s a chance that may happen for users who’ve been infected by the DNSChanger Trojan. This nasty Trojan has infected many computers around the world and has forced…

Details

Security threats come from inside

It’s common to see companies showing confidence in their security systems. Their networks are protected from external threats, which can often lead to a false sense of being secure. With this attitude, they may stop thinking about security and fail to establish internal measures within their networks, and this is a grave mistake. In recent…

Details

Is your BCP ready for action?

If the past 10 years has taught us anything, it’s that many managers are woefully underprepared for disasters of any kind. We’re resilient though, and will always find a way to survive. One of the keys to a business’s survival during times of hardship is the Business Continuity Plan (BCP). A vast majority of organizations…

Details

Google Drives SlideRocket Presentations

VMware is a company that has historically focused on virtualization solutions that make conducting business easier and more efficient. With the company’s purchase of SlideRocket, an online presentation collaboration tool, VMware provides another valuable feature to any business. With integration with a new cloud storage app, this tool has become even more beneficial to businesses.…

Details

Social Media = Friend Not Foe

There’s no doubt in the value of using social media to build your brand. But opinions differ in the use of social media by employees. It seems that companies are polarized in the issue, but are being slowly awakened to the fact that allowing employees to access social media at work has great benefits. Do…

Details

650,000 Macs Infected by Trojan

One selling point of the Mac is that the OS, OSX, is more secure than a computer running Windows. Many Mac users have been lulled into a sense of complacency and have been taking inadequate steps to protect their systems. A recent trojan has shocked these users into reality and left many of them wondering…

Details